Watch Your Artwork Come to Life in 5 Simple Steps
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Watch Your Artwork Come to Life in 5 Simple Steps

A straightforward process from submission to delivery, designed to keep you in control every step of the way.

1. Order

  • Email our service team at service@arrowemblems.com to request a quote.

  • A purchase order works best, but you can also confirm the order in writing by email.

  • Our team can take care of placing the order for you.

  • Prefer self-service ordering? No problem. We recommend connecting with our team first so we can walk you through our customized order site.

2. Review

  • We’ll send your virtual art proof within about 1 business day after you place the order.

  • Each item arrives in its own email thread to keep things easy to track.

  • The subject line includes your PO number (if you provided one) and the order number.

  • If your order includes multiple items, each one has a suffix.

    Example: Order ORD110956 with two items will generate ORD110956-1 and ORD110956-2.

3. Sample (Optional)

  • Want a closer look before approving production? You can request a photo sample or a mailed sample.

  • If you just want to see similar products, our team can usually send a free random sample within a week.

Spec samples with a minimum quantity purchase order

  • Photo sample: $15, or free for orders over $250

    • Adds about 7 days to production time

  • Mailed sample: $45 for the first piece and $15 for each additional piece sent to the same address

    • Adds about 10–14 days

Spec samples without a minimum quantity purchase order

  • Some products allow a small run of up to 10 pieces.

  • Contact our service team for details and pricing.

  • After you review the samples, you can move straight into full production if everything looks good.

4. Approve

  • When you’re ready, just reply to the proof or sample email with a clear approval like “Approved.”

  • Clear approvals help us start production quickly and avoid confusion.

  • Approving within 24–48 hours helps keep your timeline on track.

  • If you have a specific in-hands date, our service team can help plan around it.

5. Delivery

  • Once production finishes, our team checks the quality, packs your order carefully, and ships it out using our freight accounts.

  • We’ll send a shipping notification with tracking as soon as it leaves our facility.

  • Most orders arrive about 3 weeks after approval.

  • Need it sooner? Ask our service team about rush options or order updates.

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